The Custrack Business Management System will enable you to nurture and grow the most
important relationship your business will ever have -
with your customer
In its most basic form includes the following
Information Management, Contact Management, Marketing Management, Product Management, Sales & Pipeline Management as well as Email integration and Document Management. To enhance these features we have several add-ons:
Service Call Management, Project and Timesheet Management, Jobcards, Sales Orders, Event Management, Pastel integration (for invoicing, customer information and inventory management) and PABX Integration.
We provide more than just software to our customers
We provide an experience: innovative thinking, comprehensive planning, outstanding service and proven solutions. Utilising a comprehensive service offering, the latest technology, and a continued commitment to customer success we aim to provide a high return on investment for our customers.
With Custrack's basic features you will have the ability to:
Manage the information on your database with ease and accuracy. Log every contact with a customer (calls, emails, faxes etc.) to always know what has been said and done by whom. Assign call targets and create reports on calls. Do bulk marketing exercises via email or SMS. Set up and manage sales pipelines and send quotes and invoices directly from the system. Capture each and every product installed at a customer with information such as serial numbers, expiry dates, product codes etc.
Call us for a comprehensive demo to see all the features we have.
We provide hands on traing so your staff knows every aspect of the system.
We provide free telephonic support with the system to make sure you never have any down time.
We personalise each quote to suit the customer. You only pay for what you need.
We come to you for a comprehensive demonstration of our system.
Manage your documents in Custrack to avoid the "Paper chase".
Full customisation of security per employee. No export of any data possible without permission.
Phone us today to set up a demo for your company.