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Our Mission
Our mission is to be a leading
global provider of business management solutions - to supply a comprehensive,
user-friendly software and
database solution for all customer management
functions in small
to medium sized organisations, together with training and
consulting
services to assist management to embed the software into the culture
and processes of the organisation.
Company
Profile
Ko-All Consultants was formed in 1994 with the
aim of supplying services
and products to marketing and sales functions in
organisations. Custrack
was conceptualised in 1993 and has since grown into its
potential with even
more developments on the horison. This is one system that
will never become
outdated in the fast-changing world of technology. Each and
every opportunity is utilised to the advantage of users with relevant training
and support to add
value to this already invaluable software package.
Company Promise
We are passionate about our customers' success. We provide more
than just
software to our customers, we provide an experience: innovative
thinking,
comprehensive planning, outstanding service and proven solutions.
Combining
our use of the latest technology, comprehensive services and commitment
to
customer success we aim to deliver high returns on investment for our customers.
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We will prove the
value of our solutions.
The value of Custrack solutions is proven through quick, quantifiable
results. We provide extensive hands-on training and accompanying
documentation to ensure that you fully understand the solution. We provide
workshops with management and with operational staff to ensure that we
understand your business needs prior to making a large investment.
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We will fairly and accurately represent
the capabilities of our software. We will be
realistic in communicating what business problems we can solve and you'll
find that we're more likely to under promise and over deliver than to
inflate your expectations.
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We will continually invest
in your success. We don't stop when the software is implemented. We
invest in you with our continuous relationship education and product
training. Our product enhancements and direction are based on your feedback.
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Ownership
Managing Director – Kobus du
Plessis
Kobus has been in the Information Technology industry for
more than 20 years working in a variety of industries from research to
financial, both as a user and as a supplier of computer software. In his
position with a software supplier he was a product manager for 6 years, where he
gained valuable marketing experience in that industry. Based on combined
experiences, Kobus and his wife Alett started a software company and developed
the Custrack Business Management System.
Operations Director – Alett du
Plessis
Alett has also been in the industry for more than
20 years and has gained knowledge in training, support and software development.
This has enabled her to offer professional and efficient consulting in
especially the marketing and database fields. Working on a day-to-day level with
her clients and their needs has also given her the ability to relate to and
understand their issues, which leads to successfully resolved problems and
satisfied customers.
"We
are passionate about our customers' success. We provide more than just software
to our customers, we provide an experience..."
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