Our Customers

 

 

Asset Rental
http://www.assetrentals.co.za


 

Asset Rentals' mission is to establish relationships and provide a discounting facility to the office automation, telecommunication and Industrial equipment market. Asset Rentals are backed by South Africa's major financial institutions as well as with internal funding. We have employed individuals chosen for their integrity, professionalism and superior individual skills.

Assessment Technologies International
http://www.ati.co.za

ATI helps organisations to Strategically Reposition their Leadership Core. The client organisation’s Vision and Strategic Objectives are key inputs to determine the competencies with are essential to achieve the Vision.

Ataraxia Tours and Travel
http://www.ataraxiatours.co.za

Ataraxia will assist in planning travel arrangements, accommodation and shuttle services. Itineraries will be provided to maximize your experience of our country and offer you an exciting adventure options.  Custrack is used to manage the suppliers, venues, tour operators, as well as travelling customers.

Business Link Magazine
Port Elizabeth Office
East London Office
http://www.businesslink.co.za

Business Link Magazine is a Business to Business Publication operating in the Nelson Mandela Bay area. Custrack is used to manage the publication and prospecting database - customer relationship building management as well as sales and pipeline management. 

Business Communication Skills
http://www.bpskills.co.za

Business Communication Skills specialises in partnering corporations and their people to achieve successful business relationships through effective interpersonal communications. Custrack is used to prospect  the large database, as well as assisting in the event management.

Canon
Cape Town, Nelspruit, Durban, Pinetown, Zululand, Bloemfontein.
http://www.canon.co.za

 

Kwazulu Natal: "At the moment we are loading leads, sales opportunities and still updating our base.  We are utilising the Management Reports for Directors and Managers information.  Our goal with Custrack will be to integrate it into our whole company so that we may ensure fast, effective and efficient Service to our Clients."

Compensation Technologies
http://www.compensation.co.za

Your Human Resources partner in South African business,providing high technology, integrated Human Resources products and services, focused on customised solutions for a diverse client base. Custrack is used for sales pipeline management, customer relationship building and event management, as well as timesheet management.

Creative Public Relations
http://www.creativepr.co.za

"Creative Impact has been using Custrack since 2003. In today’s world where every company has to deliver more efficiently and at the least possible cost, we have found Custrack to be a strong organizational tool.  It has taken enormous effort and careful changed management within the organization in order to implement the programme.  But we are starting to reap the rewards.  Quite honestly, a business like ours cannot afford to be without it." - Mike Hendrikse

Digital Integration Technologies
http://www.digitechnologies.co.za

As a leading multi-channel direct distributor of mobile computing products and a complete resource for businesses and mobile professionals, DIT offers a vast selection of name-brand products. In addition, DIT’s services include installation, training and support - increasing reliability and functionality of our products.

Escape Premium Collection (Pty) Ltd
http://www.escape.co.za

Custrack is used to communicate effectively with existing customers, through direct marketing efforts, as well as keeping track of new sales prospects. Custrack interfaces with the back-end customer product system. Custrack is also widely used for event management.

Etek Communication
http://www.etekcomm.co.za

A Samsung Dealer, utilizing Custrack to manage their customer relationships as well as sales pipelines, product lines and service levels.

Eurobyte Technology (Pty) Ltd
htttp://www.eurobyte.co.za

Eurobyte was founded in 2000 distributing computer hardware components and representing international brands in South Africa. Since its inception, Eurobyte has established itself as a one stop IT solution provider. Our core business includes system integration,. components, peripherals, mobile, CCTV and networking equipment.

Europ Assistance
http://www.europassistance.co.za

Europ Assistance SA is a solid and established service provider that assists corporate companies, brokers, clubs, medical aid funds etc. in providing value added services and benefits to their clients. Europ Assistance applies Custrack as a Sales & Marketing platform to manage client relations, prospecting interactions, supplier contacts and sales achievements.  In addition, marketing events and public relations projects are managed professionally and effectively.  The functionalities of Custrack are ideal for a sales and marketing environment and support by Ko-All Consultants is highly commendable." 

Finding Gold
http://www.findinggold.co.za

When you need that specific job done, where do you find the right person for that job? The Finding Gold website is designed to assist you to make the right buying decision by finding the best contractor or service provider for you. In other words to help you "Find Gold".

G&T Industrial Supplies
http://www.globaltrading.co.za

G&T offers a wide product range for the packaging and industrial sectors. Custrack is used to handle sale pipeline management from the first contact to the last step of issuing stock from the warehouse - full Pastel Integration.

Heidelberg Graphic Systems
www.heidelberg.com

Over 100 motivated staff, and a management team with over 500 years industry experience are here to optimally support you our business partners.  In Southern Africa we have a group of highly trained, competent specialists to serve your needs.  A customer focused organisation, quality control systems such as ISO 9002 Certification and powerful tools are the pre-requisites for providing excellent Customer Relations. Custrack is used primarily in our direct marketing campaigns.

Investment Cars
http://www.investmentcars.co.za

Investment Cars uses Custrack to manage the buyers of their executive cars and to manage their special events such as Super Car days.  Grant Anderson is the Marketing Director and can be contacted on 011 7096300.
"Custrack has grown to become the core of our marketing information system. Ko-All's dedication to enhancing their software over the last six years to suit our needs has been amazing. As our needs changed the Custrack  program evolved to cater for them."

Merle Whale & Assoc cc.

Merle Whale & Associates has used Custrack extensively to run their operation and manage the events that they organise.  It is customised and integrated into Pastel to suit their unique requirements as a professional events organiser. 
"Our business has centered around the use of Custrack for almost ten years.  The product has proven to be a sound foundation for our customer relationship management.  The management of the RSVP and activities for our delegate's participation for events is also run through Custrack."

MIA Telecommunications
http://www.mia.co.za

Mia Samsung is one of the dealer channels selling Custrack, and is using the system their selves to promote their own product, and control service levels and sales pipelines.

Motion Telecommunications
http://www.motion.co.za

 

Motion Telecommunications is using Custrack to run their entire service department on, using Service Level Agreements and Escalations to ensure that all service calls are adhered to within those SLA's.  They are also using Custrack to manage their customer database and sales and pipeline.

Multichoice Africa
http://www.multichoice.co.za

Custrack is used in Corporate Affairs division of Multichoice, primarily establishing a database of shareholders, suppliers and international clientele. Custrack assists in Direct Marketing & Communication, as well as Event Management.

MH Aviation
http://www.multiserviceaviation.com


 

As an aircraft owner, using the Multi Service Aviation Card to pay for fuel and handling eliminates the risk of carrying cash in Africa. Our extensive network of fuel and handling merchants in Africa, developed over the last decade, has made card acceptance possible in this region of the world. The Multi Service Aviation Card is also accepted worldwide by more than 7,500 aviation service providers in over 190 countries.

National Samsung
http://www.nationalsamsung.co.za

National Samsung is a national supplier of Samsung tele-communication products and uses Custrack for building customer relationships, tracking of sales pipeline, as well  tracking and managing all support calls. Their credo: National Samsung is powered by a team of young, dynamic entrepreneurs and it is this passion and energy that is one of our greatest strengths. We also pride ourselves on the reliable relationships we have built with our customers and associates over the years.

Newcastle Municipality Call Centre
http:/www.newcastle.gov.za

Newcastle Municipality has established, in conjunction with the Provincial Administration, an call centre to service their clients.  Custrack is used as the call centre software - the system has been customised to supply information to the callers regarding their municipal accounts.  Service calls are logged. and Service Level Agreements are in place to ensure that no call is left unattended.

Pitney Bowes
Johannesburg, Durban, Cape Town
http://www.pitneybowes.co.za

Pitney Bowes South Africa sells  franking machines, folding and inserting systems, production mail equipment, fax machines, postal scales, letter openers, and addresser printers.  Custrack manages the sales pipeline for these products, as well as the customer relationship management - full integration with financial package Evolution, to manage the sales order, invoicing and issuing of stock from Custrack. Call Centre, Job cards and Contracts for the technical department also forms an integral part of the use of Custrack at Pitney Bowes.

Printacom Technologies (Pty) Ltd
www.printacom.co.za

Printacom, a division of the JSE-listed MB Technologies Group, is the sole importer and distributor of the OKI range of Digital LED and Dot matrix printers - a relationship with OKI internationally that spans two decades. In their words:
"Managing thousands of contacts and hundreds of customers requires more than just hard work, one needs a helping hand, Custrack has done that for Printacom. Custrack has enabled us not only to keep track of clients and their needs but it’s also helped us stream line and manage individualised marketing campaigns. I have found the report’s function of particular interest and a huge time saving"

Alphatech

Printacom dealer - all customer detail and support calls are logged through Custrack and monitored through a web-based module by Printacom Johannesburg.

Document Output Solutions IT
http://www.dosit.co.za

Printacom dealer - all customer detail and support calls are logged through Custrack and monitored through a web-based module by Printacom Johannesburg.

IGLA Cape Town

Printacom dealer - all customer detail and support calls are logged through Custrack and monitored through a web-based module by Printacom Johannesburg.

Lazertech Bloemfontein

Printacom dealer - all customer detail and support calls are logged through Custrack and monitored through a web-based module by Printacom Johannesburg.

Leading Printer Repairs Durban

Printacom dealer - all customer detail and support calls are logged through Custrack and monitored through a web-based module by Printacom Johannesburg.

Meimag Electronics JHB

Printacom dealer - all customer detail and support calls are logged through Custrack and monitored through a web-based module by Printacom Johannesburg.

RealConnect
http://www.realconnect.co.za

In a world where the face of communication and technology is constantly changing, we provide our customers with unique solutions in the contact centre, CTI and Data/Voice convergence technology arena. RealConnect is a company that specializes in creating solutions for all your telecommunication needs. Custrack interfaces with the Realconnect call centre software to provide a one-stop call centre solution to their clients

Raceview Motors
http://www.rvm.co.za

Raceview Motors is a motor dealership situated in Alberton,  Custrack is used to manage sales and relationships with existing customers, as well as delivering service to new and existing clients.

SEDA
http://www.seda.org.za

The Business Referral and Information Network (BRAIN) programme was initiated by the Department of Trade and Industry, and is now managed by the NAMAC Trust. Any individual or small business that needs business information may call the National Centre for assistance with business queries. 

Samcom Telecoms cc
http://www.samsungvoice.co.za

A Samsung Dealer, utilizing Custrack to manage their customer relationships as well as sales pipelines, product lines and service levels. Job cards are captured for service calls and stock levels maintained through Custrack.

Samsung Weltel - Bloemfontein
http://www.samsung.co.za

A Samsung Dealer, utilizing Custrack to manage their customer relationships as well as sales pipelines, product lines and service levels.

S.I.T. Investment Holdings
http://www.sitholdings.co.za

S.I.T. Investment Holdings provides a multitude of services to their client, one of which is a personnel service in the retail industry. Custrack is used in the S.I.T. Call centre, to provide a service to their clients with Service Level Agreements to ensure prompt action to any service calls.

Sonic SA
http:/www.sonicsa.co.za

Sonic SA, part of My Appliance (Pty) Ltd, uses Custrack to keep track and manage their customer base - from contact management, sales pipeline management, through to product management.

Tarsus Technologies
http://www.tarsus.co.za

This implementation is customised and integrated into the back-end systems of Tarsus to cater for their unique requirements.  Chris Wentzel in his capacity as IT Manager has driven the customisation and integration.  Chris can be contacted on 011 5311000.

Telephones for Africa Communications
http://www.tfacom.co.za

A Samsung dealer, providing IP solutions to their customers.  Custrack is utilised to manage sales and service levels, as well as assisting with marketing campaigns.

Unison Media Solutions
http://www.unisonmediasolutions.co.za

Unison Media Solutions supply & deliver Original, Compatible and Remanufactured high quality Printer, Fax and Photocopier consumables direct to the public. Our vast range of products, include all well known brands. Our relationships with our existing and new clients ensure our clients of the best attention and pricing at all times.  prompt delivery of your consumables and have them delivered directly to your door. Custrack System allows us to explore new opportunities and to service existing clients.

Wappoint
http://www.wappoint.co.za

Using your Cell Phone or the Internet, we can help you to take Credit Card Payments from your Customers anywhere, 24/7. This solution is Perfect for Exhibitions, Flea Markets, Small Companies and Companies who need to take Payments away from their Offices.