Products & Services
 
Custrack Business Management System
Custrack is a sophisticated, user-friendly Customer Relationship Management (CRM) system that encompasses an extensive range of business functions in one software package. We aim to sell Custrack to our prospective customers with a 90% or better fit, out of the box. In order to ensure that the system matches your requirements exactly, we can further tailor the system to your unique requirements. Designed around a company-centric model with a userfriendly, easy to learn interface, Custrack is the perfect tool for cultivating successful relationships with your customers. In order to ensure that you gain maximum benefit from the system, we provide you with workshops, consultation and telephonic support - we are passionate about our customers’ success and firmly believe in our product and its potential to grow your business.
 
Out of the box, Custrack comes with the following features:
  • Information Management
  • Contact Management
  • Document Management
  • Marketing Management
  • Sales & Pipeline Management
  • Product Management
In addition, we have modular features that work in conjunction with the core system to add value to your CRM function:
  • Support Call Management
  • Job Card Management
  • Contract Management
  • Event Management
  • Project, Timesheet & Workflow Management
Unique Features
  • Prospecting Wizards
  • Cardex Grouping
  • Electronic In/Out Board
  • MS Office Integration
  • Financial back-end Integration
  • PABX Integration
  • SMS Server technology
  • Key Performance Indicators
  • Dashboard Technology
  • Administrative Security Setup
  • Extensive Reporting
  • Customisation
Platforms
Workgroup - LAN version with Server and Clients

Mobile - PDA version, connects remotely with Server

Enterprise - ASP.net version, laptop or desktop connects via internet to database
 
Technical Specification
Pentium 600 MHZ or higher, 128MB RAM, Super VGA screen with resolution 1024x768, 150MB free disk space... Microsoft Windows 2000/XP/NT/Vista, Microsoft Office 2003 or later, Microsoft Outlook with Messaging ODBC and SQL Server

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